Customer Care Executive Jobs in UAE with Visa Sponsorship
Job Overview
NMC Healthcare, a leading healthcare provider in the UAE, is seeking a dedicated and empathetic Customer Care Executive to join our team. This role is essential for ensuring a high level of customer satisfaction by providing exceptional service to our patients and their families. We are proud to offer visa sponsorship for this position, inviting international professionals to contribute to our commitment to excellent patient care.
Job Details
- Jobs Role: Customer Care Executive Jobs in UAE with Visa Sponsorship
- Company: NMC Healthcare
- Location: Dubai
- No of Vacancies: 2
- Salary: AED 2000 – AED 4000 per hour
- Country: UAE
Education
- No degree certificate or diploma
Experience
- 1 year to less than 5 years
Job Responsibilities
- Manage and respond to customer inquiries via phone, email, or in person.
- Provide accurate information about NMC Healthcare services and facilities.
- Schedule appointments, handle patient registration, and manage patient records.
- Resolve customer complaints and issues in a timely and empathetic manner.
- Collaborate with healthcare professionals to ensure seamless service delivery.
- Maintain confidentiality of patient information in accordance with privacy laws and regulations.
- Collect feedback from patients and suggest improvements to enhance customer experience.
Job Requirements
- Previous experience in customer service, preferably in the healthcare sector.
- Excellent communication and interpersonal skills.
- Strong empathy and a patient-centric approach.
- Proficiency in English; additional language skills are a plus.
- Basic computer skills and familiarity with CRM systems.
- High school diploma; a degree in a related field is preferred.
Benefits
- Competitive salary and visa sponsorship for eligible international candidates.
- Health insurance and other standard employee benefits.
- Opportunities for professional development and career growth within NMC Healthcare.
- A supportive and diverse work environment.
How to Apply
Candidates interested in the Customer Care Executive position are encouraged to apply through the NMC Healthcare careers website. Please include your resume and a cover letter detailing your customer service experience and interest in the healthcare sector.
Conclusion
NMC Healthcare is dedicated to providing outstanding care and support to our patients. We look forward to welcoming a Customer Care Executive to our team who shares our values of compassion, quality, and excellence in service.