Holiday Inn, a well-known and respected brand in the hospitality industry, is looking for a detail-oriented and customer-focused Reservations Agent to join our team in the UAE. This position is ideal for individuals who are passionate about providing exceptional customer service and have a talent for managing hotel reservations. We are excited to offer visa sponsorship for eligible international candidates who are committed to excellence in hospitality.
- Jobs Role: Reservations Agent Jobs in UAE with Visa Sponsorship
- Company: Holiday Inn
- Location: Dubai
- No of Vacancies: 2
- Salary: AED 2000 – AED 4000 per monthly
- Country: UAE
- No degree certificate or diploma
- 1 year to less than 5 years
- Handle all incoming reservation requests via phone, email, and online booking platforms.
- Provide information about hotel services, room availability, rates, and amenities to potential guests.
- Enter and manage reservations accurately in the hotel’s reservation system.
- Coordinate with other hotel departments to ensure guest requirements are met.
- Assist guests with modifications or cancellations of reservations.
- Respond to guest inquiries and provide excellent customer service throughout the booking process.
- Maintain up-to-date knowledge of hotel promotions, events, and local attractions.
- Previous experience in hotel reservations or a customer service role.
- Strong communication and interpersonal skills.
- Proficiency in computer applications and reservation software.
- Ability to handle multiple tasks and work in a fast-paced environment.
- A customer-oriented mindset with attention to detail.
- Fluency in English; additional language skills are a plus.
- Eligibility to work in the UAE (visa sponsorship available for qualified international candidates).
- Competitive salary.
- Visa sponsorship for eligible international candidates.
- Opportunities for career growth and development within Holiday Inn and the broader IHG group.
- Access to training and development programs.
- Working in a supportive and dynamic team environment.
How to Apply:
Interested candidates for the Reservations Agent position at Holiday Inn can apply by visiting the website. Please submit your application along with your CV and a cover letter detailing your experience and enthusiasm for the hospitality industry.
Holiday Inn is an equal opportunity employer that values diversity and inclusion. We encourage applications from candidates who are dedicated to providing outstanding customer service and contributing to the success of our hotel operations.