Guest Relations Supervisor Jobs in UAE with Visa Sponsorship
Job Overview:
The First Group, a premier hotel and property development company in the UAE, is seeking an experienced and charismatic Guest Relations Supervisor to enhance our guest services team. This role is perfect for individuals who excel in customer service and have a passion for ensuring guests have an unforgettable experience. We are delighted to offer visa sponsorship for eligible international candidates who are committed to hospitality excellence.
Job Details
- Jobs Role: Guest Relations Supervisor Jobs in UAE with Visa Sponsorship
- Company: The First Group
- Location: Dubai
- No of Vacancies: 2
- Salary: AED 2000 – AED 4000 per monthly
- Country: UAE
Education
- No degree certificate or diploma
Experience
- 1 year to less than 5 years
Job Responsibilities:
- Supervise and coordinate the activities of the guest relations team.
- Ensure the delivery of exceptional customer service to all guests.
- Handle guest inquiries, complaints, and requests in a professional and courteous manner.
- Train and mentor guest relations staff in customer service protocols.
- Liaise with other hotel departments to ensure a seamless guest experience.
- Maintain high standards of personal appearance and grooming.
- Monitor guest feedback and implement strategies for service improvement.
Job Requirements:
- Previous experience in a guest relations or customer service role, preferably in a supervisory capacity.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- A friendly, outgoing personality with a guest-focused mindset.
- Ability to handle challenging situations with tact and diplomacy.
- Knowledge of the hospitality industry and UAE’s cultural and tourism offerings.
- Eligibility to work in the UAE (visa sponsorship available for qualified international candidates).
Benefits:
- Competitive salary.
- Visa sponsorship for eligible international candidates.
- Career growth opportunities within The First Group.
- Training and development programs.
- Working in a multicultural and dynamic environment.
How to Apply:
Interested candidates for the Guest Relations Supervisor position at The First Group can apply by visiting The First Group careers page. Please submit your application along with your CV and a cover letter highlighting your experience in guest relations and customer service.
Conclusion:
The First Group is an equal opportunity employer and values diversity in its workforce. We encourage applications from candidates who are passionate about guest service and aspire to contribute to our mission of providing extraordinary experiences to our guests.