Customer Support Advisor Jobs in Canada with Visa Sponsorship
Job Overview:
Brandt is actively seeking a dedicated and customer-focused Customer Support Advisor to joint our team in Canada. As a Customer Support Advisor, you will be responsible for providing exceptional customer service and support to our clients. This role plays a vital part in ensuring customer satisfaction and building strong relationships with our customers.
Job Details
- Jobs Role: Customer Support Advisor Jobs in Canada with Visa Sponsorship
- Company: Brandt
- Location: Claresholm AB
- No of Vacancies: 2
- Salary: CAD 30 – CAD 50 per hour
- Country: Canada
Education
- No degree certificate or diploma
Experience
- 1 year to less than 5 years
Job Responsibilities:
- Serve as the primary point of contact for customer inquiries and requests.
- Provide product information, technical support, and assistance to customers.
- Handle customer complaints and concerns with professionalism and empathy.
- Process customer orders, returns, and exchanges accurately and efficiently.
- Collaborate with internal teams to address customer needs and resolve issues.
- Maintain up-to-date knowledge of products and services.
- Communicate with customers through various channels, including phone, email, and chat.
- Ensure timely and effective follow-up on customer inquiries and resolutions.
- Document customer interactions and feedback for continuous improvement.
- Identify opportunities to enhance the customer experience.
Job Requirements:
- Eligibility for visa sponsorship in Canada.
- Previous experience in customer support or a related role is preferred.
- Strong customer service skills and a customer-centric mindset.
- Excellent communication and interpersonal skills.
- Problem-solving abilities and a positive attitude.
- Attention to detail and the ability to handle multiple tasks simultaneously.
- Proficiency in using customer support software and systems.
- Willingness to work flexible hours and adapt to changing customer needs.
- Empathy and the ability to build rapport with customers.
- Knowledge of the company’s products and services is advantageous.
Benefits:
- Competitive salary and benefits package.
- Visa sponsorship for eligible candidates.
- Opportunity to work with a reputable and growing company.
- Training and development programs to enhance your skills.
- Supportive and collaborative work environment.
- Exposure to a diverse range of customer inquiries and requests.
- Potential for career growth within Brandt.
- Comprehensive benefits package.
How to Apply:
Interested candidates are encouraged to apply by sending there resume and a cover letter to website. Please include “Customer Support Advisor Application” in the subject line. We look forward to reviewing your application and potentially welcoming you to the Brandt team.
Conclusion:
Joint Brandt as a Customer Support Advisor and be part of a team dedicated to providing exceptional customer service in Canada. Your commitment to customer satisfaction will contribute to our success and reputation. Apply now to advance your career in customer support with us.