Customer Service Coordinator Jobs in UAE with Visa Sponsorship

Job Overview:

John Crane, a global leader in rotating equipment solutions, supplying engineered technologies and services to process industries, is seeking a Customer Service Coordinator to join our team in the UAE. This role is ideal for individuals who are passionate about providing exceptional customer service and have experience in coordinating customer service activities. We are pleased to offer visa sponsorship for eligible international candidates who are eager to contribute to our customer service excellence.

Job Details

• Jobs Role: Customer Service Coordinator Jobs in UAE with Visa Sponsorship
• Company: John Crane
• Location: Dubai
• No of Vacancies: 2
• Salary: AED 2000 – AED 4000 per monthly
• Country: UAE

Education

• No degree certificate or diploma

Experience

• 1 year to less than 5 years

Job Responsibilities:

1. Act as the first point of contact for customer inquiries, providing timely and accurate responses.
2. Coordinate with various departments to ensure customer orders are processed efficiently.
3. Manage customer accounts, keeping accurate records of customer interactions, transactions, and feedback.
4. Provide product and service information to customers and identify up-selling opportunities.
5. Handle and resolve customer complaints or issues in a professional manner.
6. Assist in maintaining and improving customer service procedures, policies, and standards.
7. Prepare reports on customer service performance and suggest improvements.

Job Requirements:

• Proven experience in customer service, preferably in an industrial or technical field.
• Strong communication and interpersonal skills.
• Proficiency in using customer service software, databases, and tools.
• Ability to handle multiple tasks and work in a dynamic environment.
• Knowledge of customer service practices and principles.
• Professional and customer-oriented mindset.
• Eligibility to work in the UAE (visa sponsorship available for qualified international candidates).

Benefits:

1. Competitive salary.
2. Visa sponsorship for eligible international candidates.
3. Opportunities for professional growth and development within John Crane.
4. Working in a globally recognized and respected company.
5. Access to training and skill development programs.

How to Apply:

Interested candidates for the Customer Service Coordinator position at John Crane can apply by visiting the website. Please submit your application along with your CV and a cover letter detailing your customer service experience and skills.

Conclusion:

John Crane is an equal opportunity employer that values diversity and inclusion. We encourage applications from candidates who are committed to delivering high-quality customer service and are eager to join a leading global company in the industrial sector.

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